To make a return
Purchases made on FoxSox.com or an Authorized Seller
Returns are generally processed within 5 business days upon receipt of your package in Osage, IA. Please allow 10-15 days for any credit card adjustments to appear on your account. Returns may take longer during peak ordering times, such as the holidays. We thank you in advance for your patience and understanding during these busy periods.
If you no longer have the return form included with the shipment, please download this form and follow the instructions provided.
Fox River Mills will not accept returns for exchange or credit unless Fox River Mills has authorized the return in writing with a Return Authorization (RA) Number. All returns must be sent freight pre-paid. All returned product must be in salable condition.
Fox River Mills does not accept products to be returned for the following reasons: Product not selling, Product that is pre-ticketed, pre-priced, closeout, irregular, discounted or special order.
Fox River Mills reserves the right to apply a 15% handling charge to all returns that do not meet the guidelines.